|
The Science and Art of Impression Management
|
|
|
Introduction |
|
Having the expertise in the technical aspect of our vocation is indispensable. Yet, in our times, it is just as important to convey the right impression. Our customers, colleagues, employees and business associates form opinions of us based on the impression we create in their minds. Many are not aware of the power of such impression. What do others in fact think of us? How do we know? When we form a judgment of what others think of us, are we likely to be right?
People believe that they convey highly consistent impressions to the various people with whom they interact. This is not so most of the times. We want to be in much better control of such impressions we create in others. Our effectiveness at work and business depend on it to a large extent. This course aims to shed good light over this essential art of impression management. You will learn good self-presentation, assertiveness and other effective psychological skills and techniques to greatly enhance your work with people. |
|
Course Objectives |
|
To impart participants with psychological insights on the importance of effective self-presentation.
To equip participants with effective techniques and skills to enhance interpersonal impression management.
To strengthen participants capability in communicating assertively and persuasively for maximum outcomes with people at work.
|
|
Course Outline |
|
The Art of Self-Presentation
Creating The Opening Impression
Sustaining An Impression
Dealing With Special Challenges in Self-Presentation
Making Presentation Transition
Cultural Variations in Self-Presentation
Managing Your Nonverbal Cues
Reading Key Human Behaviours
The Art of Assertiveness
Handling Anxiety and Aggression Successfully
|
|
Trainer(s) |
|
Mr Lim, Say Teck Richard |
Training & Development Consultant
Psychotherapist
Richard, a registered Psychotherapist in private practice, has more than 10 years of extensive experience in offering psychological consultancy and training to corporate companies, international agencies and community institutions. He trains and guides leaders in psychological understanding, skills and techniques for high work performance, effective people management, communication skills and motivating change. He is also active in providing community services in the form of psychological care and therapeutic consultancy. Richard has a Master in Social Science from the University of South Australia and a B.A.(HON) from National University of Singapore. |
|
Who Should Attend |
|
Any executives, managers and leaders who wish to further enhance their self-presentation for the extra psychological edge at work.
|
|
Course Details |
|
Date: |
For in-house arrangements only |
|
Time: |
9:00am to 5:00pm |
|
Venue: |
To be arranged with NTU-CCE |
|
Closing Date: |
1 January 2009 |
|
Fee: |
Standard: SGD$00
Alumni: SGD$00 Group (3 & Above): SGD$00 |
| |
Registration fees inclusive of:
|
|
Online Registration |
|
>> CLICK HERE to Register Online
|
|
Methods of Payment |
|
1.
Credit Card (Visa and Mastercard only)
2. Cheque
made payable
to Nanyang Technological University
3. Invoice to
Company (for Company Sponsored Participants)
4. E-invoice (for
Government Organizations)
|
|
Cancellation & Refund Policy |
|
Written notification to
cce@ntu.edu.sg or fax: (+65) 6774 2911 at least 10 days before course commencement |
No cancellation charges
(Full refund) |
|
Written notification within 4 9 days before course commencement |
50% of course fees
(50% refund) |
|
Written notification within 3 days before course commencement |
100% of course fees
(No refund) |
|
|
Engineering |
Accounts/Business/HRM |
IT & Information Studies |
Personal Development |
Communications
| Education
© 2009 Nanyang Technological
University. All rights reserved.
Copyright,
Disclaimer,
Privacy Statement. |
